FBO Employer Services — Nacelle Partners

Why FBOs Struggle with Workforce Administration

If any of this sounds familiar, you're not alone — and it's not your fault. Standard providers weren't built for FBO operations.

Ramp Crew Workforce Rejection

"We can enroll your office staff in our benefits program, but your fuelers and ramp workers? Those are too high-risk. You'll need to find separate WC coverage for them." — Every generic HR vendor ever.

Fragmented HR Administration

Payroll runs through one system. Benefits through another portal. WC premium sits with a separate carrier. HR questions go to your accountant. Nothing talks to anything.

Benefits Your Employees Can't Afford

Individual health insurance premiums for ramp workers and fuelers are brutal. Without group buying power, your turnover stays high because employees can't afford decent coverage.

WC Premium Shock at Year-End

Estimated premiums all year, then an audit hits and you owe thousands more. Or you overpaid and wait months for a refund. Pay-as-you-go never sounds real until you've seen it.

The Nacelle Employer Services Platform for FBOs

One agreement covers your entire workforce — from customer service agents to fuelers to line technicians. We handle every employer administrative function so you can run your FBO.

Pay-As-You-Go WC — All Aviation Roles

Workers' comp calculated on actual payroll each period. No estimated deposits, no year-end audits. Ramp crews, fuelers, line service — all correctly classified with the right aviation class codes.

Group Health Plans Your Team Can Actually Use

Medical, dental, vision, life, and disability at group rates your employees can afford. FBOs qualify for the same pool as larger employers. Benefits start from day one.

Payroll Built for Variable FBO Schedules

Weekly, bi-weekly, or semi-monthly. Hourly tarmac workers alongside salaried managers. W-2s, garnishments, multi-state filing — all handled.

HR Support That Understands Aviation

FAA drug testing program administration. DOT compliance. Hiring, onboarding, and termination documentation. Your HR consultant knows what 'ramp crew' means.

Retirement Plans Competitive with Airlines

401(k) with employer match options. Give your long-tenure fuelers and line techs a reason to stay. Plans typically not available to FBOs operating independently.

One Renewal. One Point of Contact.

Every employer function — payroll, benefits, WC, HR — renews together. One call. One person who knows your entire operation.

Everything Included Under One Agreement

No à la carte. No hidden services. One employer services agreement covers your entire workforce — every role, every state.

Payroll & Tax

Payroll processing (weekly, bi-weekly, semi-monthly)
Multi-state tax filing and compliance
Direct deposit and pay cards
W-2 and year-end tax filings
Garnishments and child support orders
New hire reporting

Employee Benefits

Medical, dental, and vision (group rates)
Life and accidental death coverage
Short and long-term disability
HSA, FSA, and dependent care FSA
Employee Assistance Program (EAP)
COBRA administration

Workers' Compensation (Pay-As-You-Go)

WC calculated on actual payroll — no deposits
Correct aviation class codes (ramp, fueling, line service)
Claims management and return-to-work support
No year-end audit surprises
Experience mod tracking and management
State compliance and filings

HR & Compliance

FAA drug and alcohol testing program admin
DOT compliance support
Employee handbook and policy templates
Onboarding and I-9 / E-Verify support
Performance and termination documentation
State and federal compliance guidance

Frequently Asked Questions

Can you really cover our fuelers and ramp crew — not just the office?

Yes — that's the entire point. Standard workforce solutions exclude aviation ground operations as too high-risk. Nacelle specifically serves FBO workforces, including all ground-level and ramp roles. Everyone on your team gets the same employer services.

How does pay-as-you-go workers' comp work?

Instead of paying estimated premiums upfront and getting audited at year-end, WC premium is calculated each payroll period based on actual wages paid. You pay exactly what you owe — no more, no less. No year-end audit, no surprise bills.

Do we lose control of our employees?

No. You retain complete operational control — you direct who does what, when, and how. Nacelle handles the administrative side: payroll processing, benefits enrollment, WC filings, and HR paperwork. Your employees still work for you in every operational sense.

How quickly can we get enrolled?

Most FBOs are up and running within one to two weeks. Benefits enrollment, payroll setup, and WC policy activation happen concurrently. We've done same-week activations for operators in urgent situations.

What if we have staff at multiple locations?

Multi-location operations are fully supported. Each location can have separate reporting and cost-center tracking, while benefits, WC, and payroll run through a single agreement.

One Employer Services Partner for Your Entire FBO