Fast, fair claims processing with 24/7 reporting and dedicated aviation adjusters
From the moment you file a claim, we're working to resolve it quickly and fairly. Here's how we do it.
Report your claim by phone, online, or email
Our team reviews and assigns a dedicated adjuster
We work to resolve your claim quickly and fairly
Approved claims are paid promptly
We make it simple to report and track your claim through multiple convenient channels
We built our claims process specifically for aviation, with adjusters who understand your business
Report claims any time, day or night. Our system is always ready.
Our system instantly analyzes claims and routes them to the right adjuster.
Your adjuster understands FBOs, MROs, and aviation operations.
Track your claim from submission to resolution in our portal.
Common questions about our claims process
You can file a claim immediately through our online portal, by phone (1-800-NACELLE), or by email. We recommend reporting claims as soon as possible to ensure proper documentation and investigation.
Provide details about the incident, date, time, location, and any injuries or damages. Include photos if available, witness statements, and copies of relevant documentation. Our claims team will guide you through what else is needed.
Most claims are reviewed and assigned to an adjuster within 24 hours. Simple claims may be resolved in days, while complex claims may take longer. We keep you updated every step of the way.
Yes. Once filed, you can track your claim status, check adjuster assignments, and view claim updates through our secure online portal at any time.
Your dedicated adjuster is your primary contact. You can also call our claims team at 1-800-NACELLE or email claims@nacellepartners.com for any questions or concerns.
Access our portal to report and track your claim, or call us for immediate assistance.
Available 24/7 for claims reporting and support